TRUENORTH APEX VENTURES LLC

Refund and Returns Policy

Refund Policy

Last Updated: June 2026

Thank you for shopping with TRUENORTH APEX VENTURES LLC.

Returns

We accept return requests within 30 days of the date of delivery. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

Certain items may not be eligible for return, including:

  • Digital products and downloadable content
  • Gift cards
  • Personalized or custom-made items
  • Clearance or final-sale items

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

We recommend using a trackable shipping service for all returns.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We may require photographs of the item and packaging to process your claim.

Order Cancellations

Orders may be canceled before shipment. Once an order has been shipped, it cannot be canceled and must be returned according to this policy.

Exchanges

Exchanges may be offered for defective or damaged products, subject to product availability.

Contact Information

For questions regarding returns, refunds, or exchanges, please contact us through our Contact page or customer support email.

TRUENORTH APEX VENTURES LLC
Website: https://truenorthven.sbs